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Service from Hagan Business Machines
When it comes to service, Hagan Business Machines is "Simply the Best," and has been for over 50 years. We have 10 full-time factory trained technicians, fully stocked with OEM parts. Our average response time is within 2 hours or less for down equipment, plus we offer free loan machines if needed for equipment covered under our maintenance agreements. We are 100-percent locally owned and our Service Department has over 150 years of combined service within the local area. We have won the prestigious Toshiba ProMaster award for service excellence every year since 1995. No matter what your office product needs are, you can count on Hagan Business Machines for the right advice, award winning service, and the fastest response time in the industry. Hagan Business Machines... The Service Leader.

At Hagan Business Machines, we know you need to lead in today's high speed technological age. That is why we offer a full line of office products for your demanding work schedule. We carry multi-function copiers that copy, scan, fax and print, high speed stand-alone network printers, fax machines, large format copiers, full color copiers, and LCD projectors. We also carry a full line of Neopost postage meters, mailing and folding inserting equipment.

Hagan Business Machines has won the prestigious Toshiba ProMaster award for 14 consecutive years. Strict criteria must be met to even qualify for this award. When you rely on a Toshiba ProMaster's dealer for service and support, you're working with a dealer committed to providing you with a total business solution to your office automation needs.

  • Toshiba trained technicians to ensure the job's done right, the first time.
  • A dedicated Field Service Operation ensures quick response and minimum downtime.
  • The dedicated Service Manager matches the dealer's support to the customer's needs.
  • Customer relations training supports a positive, long-term working relationship.
  • Preventative maintenance reduces system downtime and reduces operating expenses.
  • Random appraisals assure you that your machines are being correctly maintained on the
    proper schedule, and according to our prescribed specifications.
  • Dealer parts inventories expedite service and help to ensure your copier will be repaired quickly.
  • Online computer systems allow the ProMasters dealer to provide service and support you
    need in the most efficient and responsive manner possible.
  • Constant evaluation guarantees service excellence.